![]() ![]() Incoming emails are first pulled from the respective mail server using the credentials stored and then details (with attachments) for a specific issue are automatically added to the Jira ticket. Jira admins set up Jira to automatically create issues or comments based on incoming emails from licensed users using Basic Authentication. Until now, Jira Software Cloud only supported Basic Authentication. However, starting in October 2020, tenants with no recorded usage will be disabled, and newly created tenants by default will require OAuth. ![]() In Microsoft’s March 2020 update ( link), the company announced that due to the COVID-19 pandemic, it would postpone the disabling of Basic Authentication in Exchange Online for active tenants till the second half of 2021. ![]() Jira admins on Jira Software Cloud can now set up their Jira incoming email servers using Microsoft Oauth for Microsoft Exchange email accounts.īack in 2019, Microsoft announced the retirement of Basic Authentication for the Enterprise Web Services (EWS) API for Office 365. ![]()
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